In today’s connected world, partnerships are crucial to success for modern enterprises. The collaboration with external participants provides a host of benefits, including access to new markets, improved business efficiency, and more. However, businesses must have access to accurate and…

From chatbots and messenger apps to phone calls and emails, enterprises have customer-facing data coming from various sources. A 360-degree approach is necessary to gain an expansive view of the customer journey and understand their priorities and preferences. But to…

Server enhancements, Improved UI, and a comprehensive data warehouse automation module — Centerprise 9 is our next-gen solution to handle all your data integration and warehousing needs. In recent years, we have made significant improvements in Astera Centerprise. Our team…

Organizations need to leverage data coming in from various data sources, ranging from customer feedback forms to different digital marketing channels. With data pouring in from multiple channels, such as different flat file systems and web applications, most businesses don’t…

Customer intelligence is one of the most prominent areas that organizations are now focusing on. That’s unsurprising because recent data from Forbes’ report titled Proving the Value of CX shows that customer experience alone influences about 74% of consumers to…